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Process Management
proDacapo Process Management
shows
your business graphically, using process maps to illustrate activity
workflow across organisational boundaries. Users can navigate, from the
strategic level of core processes, down to the operational level of
departmental activity.
This makes it easy for people to visualize
how they contribute to overall outputs and outcomes. It enables them to
see beyond departmental or sectional boundaries and build a more process oriented
and customer-focused organisation.
Process Management can be used to support all types of improvement
initiatives; from Business Processes Re-engineering (BPR) projects, to Continuous
Improvement programs, or to manage your quality accreditation
(ISO9000). Drill-down into the detail with the click of a mouse, and
follow hot-links to process documentation, other systems and the web,
for an easy workflow solution.
The system highlights
improvement opportunities, illustrating non-value adding activities and
problems. Drill down on problems, to understand their cause and effects,
including financial impacts. This allows managers to show how upstream
departments can affect the performance of downstream departments.
Typically, users identify improvement potential of 15 to 30% of total
time and cost expended by their organisations. With this solution at
your fingertips, you can prioritise initiatives to target the most
promising improvement areas. This is why the payback time on your
investment in proDacapo can be extremely short.
Features and benefits:
Ease-of-use – Users learn
quickly how to work with the system as it is very intuitive. You can
even customise
the terminology to match your in-house vocabulary.
Rapid and flexible modelling - Smart model building
functionality makes it easy to rapidly model processes and activities, even
if your organisation is large and complex. All information is stored
in a single database, which allows a number of users to model processes
simultaneously in a networked environment.
User-friendly and attractive
graphical maps - Intuitive
and attractive graphical process maps make it easy to analyse
workflows, and communicate important process information.
Easy access by Intranet or Internet
– With the optional add-in Web Server solution you can give
users of your choice access to process charts, documentation, reports
and analyses via their standard web browsers. This means that you
can
effortlessly, rapidly and cost-effectively can communicate processes
and related information throughout the organization.
Continuously measure and improve processes – You can set targets
and continuously measure, manage and improve processes. Intuitive graphs makes it easy to
review process performance and
take action where required, especially when overall performance
management is enhanced by the proDacapo
Balanced Scorecard software solution.
Unique functionality for improving operational performance – Easily
identify, visualize and quantify problems and improvement potentials
in your processes. Swiftly determine what these problems
and unrealized improvements cost the organization in terms of money
or wasted time. With cost or time-savings set out in
black and white, it’s easy to make decisions and set priorities
that deliver real improvements.
Analyse and manage process and activity
costs -
Having insight into and being able to manage actual costs is vital
for every organization.
The solution allows you to easily and
rapidly translate the costs and resources per department from your
existing
financial
systems into costs and resources per process and activity.
You can also easily identify the factors driving these costs.
This
means that you can manage resources and the work they perform, instead of
just monitoring account expenditure. The system also allows
you to analyse how personnel are utilized and to benchmark the cost and productivity
of different units. This information is vital if you are to improve
efficiency, reduce costs, and manage the organization
effectively.
Easy to integrate with existing IT-systems -
Our Extract Transform and Load (ETL) tool makes it easy to integrate
with other systems and automatically
update the resource, time and cost information in proDacapo Process Management at
regular intervals. It is also very easy to send data to and from
MS Excel.
User-friendly analysis and reporting – The solution provides
an extensive suite of user-friendly analyses and reporting options.
It also includes flexible functionality for creating user-defined
reports and for publishing reports to groups of users.
Gather all documents in one place - All types of documents and
links can be attached to the processes to ensure that all relevant
information is found in one place, including job descriptions,
policies and procedures.
From local to global installation -
proDacapo Process Management
is based on modern technology, market-leading databases and is
scalable. This means that you can start with a small one-off project
and later expand to an enterprise-wide installation.
Download the proDacapo
Process Management brochure and fact sheet for more information.
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